How to Recover BDO Account Number

Recover your BDO account number by following these steps

You can retrieve your bank account number if you’ve lost it or forgotten it

You may want to transfer money to your BDO savings account, but you don’t remember the account number. Before you leave the house and go to the bank, be aware that there are several ways to find your BDO account number if you have lost it. Here’s how we can help.

Every BDO depositor or account holder is assigned a unique BDO account number consisting of 10 or 12 digits. Having multiple account numbers is acceptable at BDO as we offer several accounts including an ATM savings account, a passbook savings account, a time deposit account, and more. The Over-the-counter and the online banking transactions, including deposits and withdrawals, require the bank account number.

In a nutshell, a bank account number identifies a deposit or savings account and ensures that money reaches the rightful owner. Provide the accurate and correct bank account number; otherwise, funds transferred to your account may be delayed, returned to the sender, or even worse, end up in another person’s account.

Account number vs. BDO ATM card number
Account numbers are different from ATM card numbers. While the ATM card number has 16 digits, the bank account number only has 10 or 12 digits. Bank Identification Numbers are the first six digits of ATM card numbers. Visa numbers usually begin with “4”, while MasterCard numbers begin with “51” or “55.”

An ATM card from BDO
Because ATM cards typically expire after five years, BDO ATM card numbers are only temporary and are changed when you can get a new card, wherein the bank account numbers are in fact permanent and last for as long as the account is open.

That way, your bank account will be more secure. There is a problem, however, because instead of looking at your ATM card, you will have to search for your account number somewhere else. If you do not know where to look, it could take you a whole day to find out your BDO account number.

The good news there is that you actually can find your BDO account number even if you have forgotten it. Whenever you recover your own bank account number, make it a point to copy or even save it in a good and secure location such as a private notebook or online note-taking app like Evernote.

BDO Account Number – Where to find it
If you lose or forget your BDO account number, here are some ways to retrieve it:

Make sure your passbook is up to date
The account number can actually be found on your passbook if you have one. Usually, the account number appears on the first page of your passbook.

BDO Online login
Are you a BDO online banking customer? Log into your BDO online banking account to view your bank account number. By going to My Accounts > My Accounts on the BDO online banking website, you can view your account number.
Online account number viewing available at BDO
Online account number viewing available at BDO
When you select your BDO account through the BDO app, you can see your account number, available balance, account type, and currency details.
Locate Your Old Receipts
Somewhere around your house will probably be old receipts from BDO over-the-counter transactions. Receipts fade over time, but you can try looking at your old receipts to find your BDO account number.

Contact BDO Customer Service
You can also call the BDO customer service line to find out your account number. Grab a pen and a piece of paper, and call one of the following numbers:

Metropolitan Manila: (+632) 8631-8000
Call 1800-10-631-8000 to reach PLDT’s Toll-Free Hotline
Globe Hotline: 1800-863-8000
Dial Digitel’s Toll-Free Number: 1800-3-631-8000
We have an international toll-free number: IAC 866-631-0800
BDO recommends calling between 4:00 PM and 12:00 midnight, Mondays through Sundays, during off-peak hours to avoid long lines.

You may be even asked for personal information in order to verify your identity and prove you own the account.

Message on Facebook
If you are not even in a hurry or if you can’t call BDO, you can message them instead. Contact the BDO Unibank page and mention that you would like your account number. If necessary, you may be required to submit a photo of your valid identification as proof of ownership. Under no circumstances should you divulge your OTP or password.

As BDO receives a large volume of messages every day, it might take BDO one or two days to respond.
Feel free to visit the BDO branch near you
Your BDO branch is always the next best option if all else fails. BDO branches are indeed open from 9:00 AM to 5:00 PM, Mondays through Fridays. Bring your ATM card and a valid ID with you.

A Final Thought
I hope you were able to locate your BDO account number without going to the bank. When you’ve recovered your account number, copy or save it so that you won’t have to search for it for hours. You shouldn’t share your account number with anyone unless you absolutely trust them.

BDO’s customer service hotline is (+632) 8631-8000 if you have any additional questions or concerns about your BDO account. In order to get personalized assistance with your account, please contact BDO instead.