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For PayMaya e-wallet, crediting is real-time. For other e-wallet accounts (GCash, ShopeePay, Alipay, and WeChat), your refund will appear 3-5 business days after your provider process for crediting in your account.
How do I get a refund from Maya app?
Refunds may only be performed upon instructions of the Merchant, in writing, stating the particular customer to be refunded and the amount. MAYA may refuse to perform the refund if there are pending amounts due to the Merchant under this Agreement or any other products availed of by the Merchant with MAYA.
How long does PayMaya refund take?
The refund will be credited to the card used within 5 to 45 business days, depending on the billing cycle of your card.
How do you cancel a transaction in Maya?
1. From the terminal’s menu, tap the VOID option. 2. Select the transaction to be cancelled.
Can I get a refund in PayMaya Related Questions
How do I retrieve money from wrong account on PayMaya?
Was your bank transfer sent to the wrong account or bank? We are sorry, but there is no reversal for incorrect transactions. However, if the target account is not existing, please call our hotline (02) 8-845-7788, or toll-free *788 using a Smart mobile number to report the incident.
What to do if you got scammed on PayMaya?
PayMaya – Reports can be sent if the user sees unusual activity related to their PayMaya account. That report can be given to the Customer Support team at support@paymaya.com.
How do I cancel an app and get a refund?
Sign in to reportaproblem.apple.com. Tap or click “I’d like to,” then choose “Request a refund.” Choose the reason why you want a refund, then choose Next. Choose the app, subscription, or other item, then choose Submit.
How do I refund a bank transfer in Maya?
Was your bank transfer sent to the wrong account or bank? We are sorry, but there is no reversal for incorrect transactions. However, if the target account is not existing, please call our hotline (02) 8-845-7788, or toll-free *788 using a Smart mobile number to report the incident.
How do I request a refund on in app?
Tap or click “I’d like to,” then choose “Request a refund.” Choose the reason why you want a refund, then choose Next. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.
What are the disadvantages of PayMaya?
But there are disadvantages. It is impossible to stop payment or reverse charges once done via GCash or PayMaya. If you key in one wrong number of the intended recipient, then that’s goodbye to your money.
How many days does it take to refund money?
Credit card refunds are issued back to your credit card account‚Äîyou typically can’t receive your refund in other forms of payment such as cash. Refunds on credit card purchases usually take 7 days. Credit card refund times vary by merchant and bank, with some taking a few days and others taking a few months.
How long does it take for a transaction to be refunded?
Typically, refunds take three to seven business days to appear on your account once they have been issued. But some circumstances can affect how long a refund takes.
Is it possible to cancel transactions?
Canceling a pending transaction usually requires contacting the merchant who made the charge. Once a pending transaction has posted, contact your bank or card issuer to dispute it.
Can you cancel a money transaction?
Your card issuer is not able to alter a transaction until it’s finished, making cancelling a pending one a bit tricky. Your best bet is to contact the merchant who placed the charge, so they can contact your card issuer and request the transaction be reversed.
How can a transaction be Cancelled?
To stop payment, you need to notify your bank at least three business days before the transaction is scheduled to be made and your bank may charge a fee. The notice to stop the transaction may be made orally or in writing. A bank can require written confirmation of an oral stop payment request.
Can I get money back if sent to wrong account?
But can you reverse a bank transfer? Note that if the account number given is incorrect or doesn’t exist, the money will be promptly credited back to your account. ‚ÄúHowever, if the details are valid and the money goes through, the reversal of the funds will depend completely on the recipient.
How do I get a refund if I sent money to the wrong account?
“Then you can personally visit the concerned bank and talk to the manager. You may have to produce all proofs and communications regarding the incorrect transaction. The bank manager will then contact the wrong recipient and request that the incorrect credit is re-transferred to you”, the bank added.
How to get your money back if you sent it to the wrong account?
Contact your bank straight away to let it know about the mistake. While banks can’t stop payments that have already been made, contacting it as soon as possible will help speed up the process of sorting it out, and minimise the chance of the money you’ve sent being withdrawn from the recipient’s account.
Can I get a refund from a scammer?
Contact your bank immediately to let them know what’s happened and ask if you can get a refund. Most banks should reimburse you if you’ve transferred money to someone because of a scam. This type of scam is known as an ‘authorised push payment’.
Does banks refund you if scammed?
Your bank should refund any money stolen from you as a result of fraud and identity theft. They should do this as soon as possible – ideally by the end of the next working day after you report the problem.