There can only be one GCash account per mobile number.
How can I unregister my number from GCash?
STEP 2: Download and accomplish the Account Deletion Request Form. STEP 3: File a Ticket in the Help Center to submit your accomplished Account Deletion Request Form.
How can I recover my GCash account without authentication code?
STEP 1: Go to the GCash Help Center to file a ticket. STEP 2: Select MPIN as the concern category. STEP 3: In the explain your concern field, enter the reason for your MPIN Reset Request.
Can I use GCash with different SIM?
Yes, you will need to register all the SIM cards linked to all your GCash accounts with your respective telco provider.
Can I make another GCash account using another phone number Related Questions
Can I transfer my GCash account to another account?
You may request for a transfer of ownership of your GCash account through the Help Center. Also, before requesting for transfer of ownership, we would like to remind you that we have some features that we cannot transfer to the new owner.
How do I unregister my mobile number?
Tap Menu , then Settings . Tap your mobile number. On the screen that opens, tap Unregister number.
How do I unregister my number?
You can remove your number by calling 1-888-382-1222 from the phone you want to remove. Your number will be off the Registry the next day. Companies have to update their telemarketing lists within 31 days.
Can I create a new GCash account?
You can create a GCash account through the GCash App or through dialing *143# (USSD) for Globe/TM subscribers (Only available for Philippine-issued SIMs).
Can GCash send authentication code to email?
STEP 6: A 6-digit Authentication Code will be sent to your new email address. Input the authentication code in your GCash App, then tap Submit. Note: Tap Click here to resend if you didn’t get the code.
What should I do if I can’t verify my GCash account?
Retry from 11am-1pm or 5pm-7pm daily. Make sure the app version is updated, read How do I check my GCash App version? Check your internet connection or retry using a different phone.
Can I verify my GCash account without ID?
Note: Please prepare a valid government ID to have you GCash account Fully Verified.
Where can I call GCash customer service?
If you believe that an Unauthorized Transaction has occurred in your account, immediately call our customer care hotline (2882), or submit a ticket in our GCash Help Center. Our customer care agents will guide you in filing for your dispute.
Why i can t receive email verification code from GCash?
Verify that you have entered the correct phone number or email address. 2. The message may have been blocked by the carrier or email service provider. You may have reported this type of notification messages or emails as junk information.
Can I use GCash in USA?
GCash is available overseas for Fully Verified users. Please see the table below for the list of services available for Philippine-issued and Non-Philippine issued SIM while overseas.
Can I use GCash without Philippine number?
The e-wallet secured the necessary approval from the Bangko Sentral ng Pilipinas (BSP) to kick off the launch. This enables 1,000 Filipino users in Japan, Australia, and Italy to sign up for GCash even without a Philippine SIM.
Can I use GCash without Globe number?
Yes, All Philippine mobile network users can enjoy all the GCash services, such as Buy Load, Send Money, Pay Bills, and more.
How can I send money from USA to GCash?
The best way to send money to GCash from the USA is through a digital money transfer platform. GCash has partnered with several online platforms in the United States, including Remitly, Panda Remit, Skrill, Wise, WorldRemit, and Wirebarely.
How to use GCash International?
Note: Cashing in overseas is for Fully Verified users. STEP 1: On your GCash App, tap Cash In. STEP 2: Tap View All. STEP 4: Follow the instructions from your selected bank. Note: Please make sure you are on International Roaming with your telco provider for GCash to be able to receive your OTP.
Can I give my GCash number to someone else?
Never give your personal information, such as your birthday, address, mobile number, username, or password. GCash will never ask for your personal information unless you request for help through the GCash Center.
How do I change my mobile number?
Depending on your carrier, you may also be able to change your phone number online. However, the availability of that option can vary greatly. To complete the process, simply contact your service provider on a different device, tell them you need to change your number, and then provide a reason for the change.