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Mobile e-wallet GCash has rolled out username anonymity when sending money through the application to help address scam messages bearing the full names of mobile users. GCash said in a statement the new feature serves as an added layer of customer protection.
Can I have 2 GCash accounts?
You can only have one GCash wallet per mobile number. However, you can have up to five different GCash wallets or mobile numbers registered to GCash. The transaction limits will apply across all accounts. Was this article helpful?
What will happen if I delete my GCash account?
When you request for account deletion, your account will first be tagged as inactive. Once your account is tagged as inactive, an error prompt to contact GCash Support will be displayed on your Login Screen and you will no longer be able to log in.
How can I fix my GCash account?
Ensure that your GCash App is up to date. If you’re unsure if you have the latest version, here’s what you can do. Restart the GCash App. Clear App Cache to give your GCash App a Speed Boost.
Can I not show my name in GCash Related Questions
Is it okay to have 2 GCash accounts with the same name?
There can only be one GCash account per mobile number. Great!
How will I know if someone is using my GCash?
Common signs that your account has been compromised are: Your MPIN no longer works. Unauthorized transactions are present in your GCash Transaction History. There are transactions in your linked accounts that you don’t know about.
Can I change the owner of my GCash account?
You may request for a transfer of ownership of your GCash account through the Help Center. Also, before requesting for transfer of ownership, we would like to remind you that we have some features that we cannot transfer to the new owner.
What is the maximum amount you can have in GCash?
Wallet and/or Transaction limit increased to ₱500,000 – GCash Help Center. GCrypto will be under maintenance from 7:00 AM to 9:00 PM today so our partner, PDAX can better improve your experience. Please schedule your transactions accordingly. Tap here for a list of other unavailable services.
How much is the maximum cash in in GCash?
Cashing in is free in all over-the-counter outlets until you reach a monthly limit of Php 8,000. After reaching this limit, a service fee of 2% will apply each time you cash in.
Does my money on GCash expire?
GCash Wallets that remain inactive for six (6) months and with zero balance shall be automatically deactivated without further notice. To know more about GCash fees, please visit our Help Center here.
What are the disadvantages of GCash?
Now GCash has been a widely used app and virtual wallet in the Philippines. One of the main issue which almost everyone seems to bring up is the poor customer service. GCash has also a problem with the monthly and annual limit in how much one can transfer.
What happens if I send money to a non GCash user?
The amount you send to a non-GCash user will still push through, and they will receive a notification via SMS. For more info kindly click the link help.gcash.com/hc/en-us/artic…. Hope this helps. How do I Send Money to a non-GCash user?
Why can’t i change my name on GCash?
Here is how you change your name or birthdate in your GCash Profile. Note: You can only change your name or birthdate if there is an update in your civil status, a minor misspelling or error of your name, or birthdate, or a legal change of name. Also, you’ll need to be a Fully Verified GCash user before you go ahead.
Can I verify my GCash account again?
You may retry your verification after 24 hours. Note: View these articles to Get fully verified if you are a Minor. Get fully verified if you are a Foreign National.
Is it okay if your GCash account is not verified?
While unverified GCash users can use the app for basic payment and cash-in, verification is required to unlock the mobile wallet’s full suite of services. You might think you can get by with a basic account, but only verified accounts can cash-in online, send money to GCash users, and invest, among other things.
Does GCash display your full name?
The feature that shows the full names of recipients was intended to help users verify if they are sending to the right person and avoid being scammed,” said Mark Frogoso, chief information security officer of GCash.
Can I transfer my GCash account to another number?
You cannot change your mobile number because it also serves as your account number. However, you may create a new account with a new number & request transfer of funds & GCash Lending Services to your new account.
Is it okay to use smart number for GCash?
Yes, All Philippine mobile network users can enjoy all the GCash services, such as Buy Load, Send Money, Pay Bills, and more. All PH network users whether Globe, Smart, SUN, or Talk N Text, must also go through the verification process to enjoy the full range of GCash services.
Can I get my money back from GCash if I get scammed?
Can you get your money back? While it may be a long shot, it’s possible that GCash can return your money back‚Äìprovided that 1) you immediately reported the scam to them and to PNP and that 2) the scammer did not act fast enough to transfer the stolen funds to another account.
Can I get my money back from GCash?
Please coordinate with the store or merchant regarding their refund policy. If they allow refunds, they can reach out to GCash to facilitate your refund. Likewise, you can also opt to escalate the refund to GCash by submitting a ticket.