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Terminated Globe Prepaid SIM cards will not be reactivated and mobile phone numbers assigned to such cards cannot be reacquired. You must purchase a new Globe Prepaid SIM Pack to avail of the Prepaid Service.
Can I get my Globe number back?
Send us a message through our official Globe Telecom FB page at @facebook.com/globeph and select Report Lost Phone/SIM. Call 0277301000 and select Report Lost Phone/SIM.
How can I transfer my old number to my new Globe SIM?
Fill out the application form at https://new.globe.com.ph/port-number. Make sure to complete all details required to switch your current number to Globe Prepaid/TM. We’ll let you know if you’re eligible to switch within 48 hours after submitting your application. Wait for your Globe Prepaid/TM MNP SIM.
How do I get my old SIM card number back?
Contact your service provider via a phone call or email to reactivate the number. When speaking with the customer service rep, state your IMEI and SIM card numbers. Insert the SIM card back into the handset.
Can I reactivate my old Globe number Related Questions
How do I reactivate my Globe sim abroad?
Dial *143# using your Globe mobile. This is toll-free both here and abroad. Call the roaming hotline at +63277301212. This is also toll-free both here and abroad. Toll-free numbers and collect calls only apply when using a local number or landline.
Can I get the same number if I lost my sim?
Step 1) Reissuing a duplicate sim requires some documental formalities, for that you need to visit the operator store. Step 2) Ask the executive that your sim was lost and you want to reissue the new one with the same number.
How do I reconnect my globe number?
Dial 211 for inquiries about reconnection and repair visits.
Can I keep my number after my contract ends globe?
Renewing your plan allows you to retain your number and avail of a new handset which may either be free or with a certain payment, depending on your plan.
Can I get back my prepaid number?
You can’t normally. But usually about 30‚Äì45 days after service has stopped on that line, it could be ported out if you request it. If the port is denied, then register a prepaid service with them, request that same number, wait 2 days, then port it out and close that service line with them.
Can I use my old number with a new SIM card?
Yes. Replacing your SIM, you can keep your same number. Just request that when getting the replacement SIM and have them activate it with your number or send it to you unactivated and then call Customer Care to have it activated with the number on the phone that is lost.
How long does it take to transfer old number to new SIM?
A replacement SIM lets you move your number to a new SIM if your old SIM is lost, stolen or damaged, or if you need a different size SIM for your new device. A replacement SIM can take up to 24 hours to activate in busy periods, however it’s usually much quicker.
What happens on your old SIM when you transfer your number?
Your old SIM card will stop working once the number has transferred. You may at the same time briefly lose service with your new card. The easiest way to be certain that your old number is up and running on your new network though is to put your new SIM card in your phone and get someone to call you.
What do you do if you lose your old SIM card?
Call your phone provider. If your SIM card is gone, you’ll need to contact your service provider at once. Most companies offer a 24/7 hotline. This means that you won’t have to wait to visit the nearest outlet store. Indeed, you’ll want to be in touch with them as soon as possible.
Can I still use my Globe number abroad?
Can I use my Globe Prepaid SIM abroad? Yes, Globe Prepaid customers will be able to enjoy Globe services even when they are abroad. Great!
Can I reactivate an inactive SIM card?
Once a SIM card has been deactivated, it’s not possible to reactivate it. Moreover, deactivating the SIM card returns the phone number associated with it to the pool of available phone numbers. It is therefore impossible to keep the phone number associated with a deactivated SIM.
How do I contact Globe customer service abroad?
To check if your account’s roaming service is already active or to request for roaming activation, please call the roaming hotline at +63277301212 before leaving the country. We encourage you to inquire about the roaming partners and rates in your destination before leaving for your trip.
What will happen if you don’t pay your Globe plan?
In the event of a pending bill, the cellular provider will disconnect the connection first, followed by notices and calls from recovery agents. If you do not pay your bills after that, you will most likely be blacklisted by the operator, which means you will never be able to use their services again.
Why is my Globe SIM no service?
I have no signal Restart your mobile phone by turning it off and on. 2. Switch off your mobile phone and remove the SIM and battery pack for about 30 seconds, then return it to refresh the network connection. 3. Make sure airplane mode is turned off.
How do I know if my Globe SIM is registered?
For Postpaid and Platinum customers, you can easily confirm your SIM Registration. All you have to do is text SIMREG to 8080.
How long until your phone number is reassigned?
To reduce unwanted and intrusive calls intended for a phone number’s previous owner, the Commission now requires service providers to regularly report permanent number disconnections and to wait a minimum of 45 days before reassigning a disconnected number to a new user.