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However, you may create a new account with a new number & request transfer of funds & GCash Lending Services to your new account. If your sim got lost/ stolen/ defective/ expired, we strongly recommend you to contact and request your network service provider to give you a new sim with the same number.
How can I transfer my GCash number to inactive?
My GCash Account ‚Üí I want to transfer my funds & services from my old to my new account. If your old number was not verified, you will be required to provide a notarized affidavit for your defective/expired/lost SIM.
Can you still use GCash without SIM card?
Filipinos Overseas Can Now Use GCash Without a Local SIM Card – Fintech News Philippines.
How can I recover my GCash account without authentication code?
STEP 1: Go to the GCash Help Center to file a ticket. STEP 2: Select MPIN as the concern category. STEP 3: In the explain your concern field, enter the reason for your MPIN Reset Request.
Can I still use GCash if my number is expired Related Questions
How can I open my GCash account if my SIM card is expired?
Report immediately via our Gigi Chat Support. Contact your network service provider to get a new SIM card. Once you get a new SIM card with the same number, submit a new ticket to lift the suspension of your GCash account.
What happens when GCash is deactivated?
Once your account is tagged as inactive, an error prompt to contact GCash Support will be displayed on your Login Screen and you will no longer be able to log in.
Can I register again in GCash with the same number?
You can only have one GCash wallet per mobile number. However, you can have up to five different GCash wallets or mobile numbers registered to GCash.
Can I get my GCash account back?
If you did not set up your security questions and you are not a fully verified user, you will need to file a ticket to reset your MPIN and recover your account. Here are some tips on how to properly file a ticket: STEP 1: Go to the GCash Help Center to file a ticket.
Can you reactivate a deactivated GCash card?
To reactivate your GCash Mastercard, submit a ticket and provide the following information: Email address linked to your GCash account. Your full name registered with GCash. Mobile number registered with GCash.
How can I use GCash overseas?
Download GCash via Google Playstore or App Store. Sign up using your international mobile number. GCash Overseas Beta is only open to the first 1,000 users. Currently available in Japan, Australia, and Italy.
Which countries is GCash available overseas?
GCash will be available in other countries, such as the United States, Japan, Australia and Italy. Last February, the Bangko Sentral ng Pilipinas approved the beta launch of GCash Overseas. The service allows users in Japan, Australia and Italy to sign up with the mobile wallet without the need for a Philippine SIM.
Can I get the same number if I lost my SIM?
Keeping your mobile number On most occasions, you can keep your mobile number even if you’ve reported a phone missing. You should let your network know and they’ll send you a replacement SIM with the existing number; all you have to do is insert it into a new handset.
Can GCash send authentication code to email?
STEP 6: A 6-digit Authentication Code will be sent to your new email address. Input the authentication code in your GCash App, then tap Submit. Note: Tap Click here to resend if you didn’t get the code.
Can GCash be used without verification?
While unverified GCash users can use the app for basic payment and cash-in, verification is required to unlock the mobile wallet’s full suite of services. You might think you can get by with a basic account, but only verified accounts can cash-in online, send money to GCash users, and invest, among other things.
What should I do if I can’t verify my GCash account?
Retry from 11am-1pm or 5pm-7pm daily. Make sure the app version is updated, read How do I check my GCash App version? Check your internet connection or retry using a different phone.
Can you reactivate expired SIM card Philippines?
There are no ways to recover or to reactivate SIM card that expires, the only solution is you have to purchase another prepaid SIM card to continue using its service.
Can we reactivate expired SIM card?
It can’t be reactivated. you need to request a new one from your provider and ask for your old number to be transfered to it. You will of course be required to verify who you are etc. One caveat to this would be if it was a pay as you go sim then all you need do it top it up in the usual way.
How can I reactivate my old SIM card?
Remove your SIM card from the mobile device. Check the numbers printed on the SIM, and write them down. Contact your service provider via a phone call or email to reactivate the number. When speaking with the customer service rep, state your IMEI and SIM card numbers.
Can a GCash account be suspended?
Without need of a court order or prior notice to the User, GCash has the right to suspend or deactivate your GCash Account and/or Card in the event that GCash has reason to believe that your GCash Account is or may be used for fraudulent or suspicious transactions or by an unauthorized person.
How do I know if my GCash account is valid?
Login to your GCash account. Tap the menu and click Verify Now. Choose get Fully Verified. Choose a Valid ID. Use suggested IDs like UMID, Driver’s License, and Passport. Take a clear photo of your ID. Tap next and take a selfie. Fill in information. Review information.