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If you accidentally bought load twice, GCash will be unable to refund the Load transaction if your purchase has been completed.
How do I get the wrong load back on GCash?
Note: GCash will not be able to reverse any load transactions. Make sure to double check the Load product you selected before confirming your purchase. You will receive an email confirmation that your ticket has been received.
How can I refund my Globe load?
Once sent, Top-Up cannot be refunded or removed from the receiving phone. Please check that the mobile number entered is correct prior to completing a Top-Up transaction.
What to do if i bought a load from GCash but i didn t receive it?
If you haven’t received your purchase after following the steps, you will be automatically refunded for your purchase within two calendar days. An SMS notification will be sent to confirm this. If you cannot wait for the automatic reversal within two calendar days, submit a ticket in the Help Center.
Can you refund a load from GCash Related Questions
Can smart load be refunded?
The SMART SIM Cards, SMART Data, Call and Text Cards, SMART Phone Kits and any airtime values are non-refundable and non-replaceable in the event of loss, theft, or damage due to misuse, mishandling or neglect.
How long does it take for GCash to refund?
GCash will closely monitor to ensure appropriate refunds are applied if merchants did not push to settle or cancelled these transaction. 1. Why does GCash have to wait 7 to 15 days to determine if a transaction is valid for refund? 2.
How do I cancel a wrong transaction on GCash?
STEP 1: On your GCash homepage, tap Send. STEP 2: Tap Request Money. STEP 4: Tap Delete. STEP 5: Tap Proceed.
Can I load another number in GCash?
You may follow these simple steps for your convenience: *143# > GCash > Buy Load > Select Network > Choose: Regular Load or Load Promo > Choose a load or load promo > Enter Beneficiary 11-digit prepaid number > Enter 4-digit PIN. You may use this method to load up your own contact number or someone else’s.
Can you load directly on GCash?
Start buying load in your GCash app in just 5 simple steps! Open the GCash app, then tap “Buy Load”.
How can I refund my mobile recharge?
Issue a full or partial refund in Recharge Locate the Recent orders panel and click Actions for the order you wish to refund. Select Refund by amount. Enter the amount to be refunded in the Refund by amount field and select Next.
How to cancel a promo load in Globe?
GoEXTRA90/99/129/179/249 – GOEXTRA [90/99/129/179/249] STOP. Go50 / Go70 for Students ‚Äì GOSURF STOP or GO STOP.
Can I refund the load in Shopee?
For Refund you can request for a refund within 24 hours after purchase. Go to Load, Bills, & Travel > select Orders > select affected order > select Request for Refund > Choose refund reason code > select Request for Refund > select Confirm.
What happens to unclaimed money in GCash?
Unclaimed remittances will go back to the sender’s GCash account. Service fees are non-refundable. Your funds will be credited to your balance if you have a registered GCash account.
What happens when you send to a non GCash user?
The amount you send to a non-GCash user will still push through, and they will receive a notification via SMS. For more info kindly click the link help.gcash.com/hc/en-us/artic…. Hope this helps. How do I Send Money to a non-GCash user?
What is the hotline of GCash?
a. If you believe that an Unauthorized Transaction has occurred in your account, immediately call our customer care hotline (2882), or submit a ticket in our GCash Help Center. Our customer care agents will guide you in filing for your dispute. b.
Can I refund my load in PayMaya?
You are always eligible for refund requests made through the refund form, subject to refund rules of PayMaya and availability of funds of the Merchant. For refunds processed in the PayMaya Manager and PayMaya Manager 2.0, only transactions up to 180 days ago are eligible for refund requests.
Can I transfer my load to another number Smart?
Pasaload is a service that allows Smart subscribers to pass on prepaid load/credits for as low as P2 to Smart Prepaid, TNT or Smart Bro Prepaid numbers. Text 11-digit mobile number of the recipient (space) amount, then send it to 808. For example: 09191234567 2.
Can I convert Smart load to PayMaya?
For Smart Money account holders transferring money to Maya, go to Smart Money SIM Menu and select “transfer”. Select “others”. Enter the amount, your WPIN, then click SEND. *There is a 1.5% charge for every successful Smart Money to Maya transactions.
How does GCash refund work?
GFunds is the investment marketplace feature of the GCash App that allows you to buy, sell, and manage investment products from trusted partner providers. To learn more about our trusted partner providers, please visit Who are the partner providers for GFunds? Was this article helpful?
Can you reverse a GCash transaction?
Based on policy, we will only be able to accommodate wrong cash-in reversal requests if the receiver is not a GCash user, or if only one digit is wrong and the wrong receiver has not used or withdrawn the money. Please submit a ticket and include the following details: GCash Mobile Number.