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In cases of purchase exchanges, we will refund you via wallet credit which you may utilize for your next purchase. In the event you prefer to be refunded by different means, please contact our Customer Service Team via chat here or drop us an email at customer@ph.zalora.com and we will try our best to assist you.
Can you transfer Zalora credits?
Which means it is bound to my account, cannot be transferred to other Zalora account. Hence I will purchase on your behalf. I would like to exchange the store credit for actual cash/bank credit.
How do I use my Zalora wallet?
Mobile App. Log into your account. Under ‘Account’ , select ‘Wallet. ‘ Enter your unique E-Gift Card code and click ‘APPLY’. Desktop. Log into your account. Under ‘Account’ , select ‘My Wallet. ‘ Enter your unique E-Gift Card code and click ‘ADD CREDIT’.
How long does Zalora return?
You can exchange or return the item for a refund within 30 days after delivery.
Can you refund Zalora wallet Related Questions
How do I get a refund from e wallet?
Please go to Transactions Tab or eWallet Tab. Search the eWallet Reference ID. Click the transaction. Click the refund button.
Does Zalora wallet expire?
Does ZALORA store credit expire? The ZALORA e-Gift Card validity is limited in time and such validity period shall be as prescribed in this Order Confirmation Form. There will be no re-issuance of the e-Gift Card upon the expiry date. What is ZALORA store credit?
How do I get a refund from Zalora?
How To Return Your Items (Exchange Or Refund) You can return items from different orders together – simply pack them in one package and drop it off or have it picked up. Please ensure to submit a return request for all returned items.
How do I use my Zalora e gift card?
The ZALORA eGift can be used as a voucher code upon checkout at the website/mobile app or for wallet top-up. The eGift voucher is for one-time use only. Only one (1) eGift voucher is allowed per checkout. The eGift voucher may not be exchanged, refunded, or voided.
Where does Zalora cashback go?
Cashback on ZALORA is calculated from the price of items after discount, and is deposited to the customer’s cashback account after delivery. The amount reflected in the customer’s account can be used for purchases on ZALORA, excluding electronic gift cards and shipping fees.
How can I use my digital wallet?
In stores, simply tap your mobile device where you see the digital wallet logo or Contactless Symbol at checkout. Or select the digital wallet logo when shopping online and in apps.
Can you use wallet online?
You can spend it however you like in stores, online, and in apps with Apple Pay. Apple Pay enables you to make secure, contactless purchases using Apple Cash, Apple Card, and any other credit and debit cards that you add to Wallet.
How do I use virtual wallet online?
If you want to utilize a digital wallet, you’ll need to enter your card information into the app or site of your choice. Your information will then be encrypted and you will only be able to use the wallet when you unlock your device and authorize the wallet’s use.
Do I have to pay for Zalora return?
ZALORA offers free and easy exchanges and refunds/returns – no questions asked! Ensure that your item is not in the Non-Exchangeable and & Non-Refundable Items and Brands by clicking here.
Is Zalora exchange free?
What is zalora return policy? Zalora offers free and easy returns within 30 days after the delivery. All return intent must be filed in the online returns form within 30 days after receiving your order.
Can you get a refund after 30 days?
If it’s broken or faulty Make sure you return the item within 30 days ‚Äî after this point, the retailer can give you a repair or replacement, but you’re not entitled to a refund.
Where can I withdraw my eWallet?
At this time funds can be withdrawn from an eWallet account to your verified bank account. To add a bank account to your eWallet follow these steps: Log in to your eWallet. Click My Account > Bank Accounts.
How do I withdraw money from my online wallet?
1Open the Paytm app & Tap on ‘Passbook’ 2Select ‘Paytm Wallet’ 3Select ‘Send Money To Bank’ 4Tap ‘Transfer’ 5Enter the amount & bank details. 6Confirm the transfer. 7Its done! Money transferred successfully.
Can we transfer money to eWallet?
With just the recipient’s mobile phone number or Touch ‘n Go eWallet account number, you can make an instant fund transfer from participating banks.
Is Zalora legit or fake?
All products sold on ZALORA are authentic. However, if you happen to purchase an item that is not up to your expectations, we kindly advise you to return the item for a refund. You may also write to our friendly Customer Service Team here; so that we can launch an investigation into the issue.
Can Zalora be trusted?
Is Zalora original or fake? Zalora is a legit online retailer that holds a very high standard and process in making sure that all brands including both local and international brands from Zalora shoes, clothing, accessories, beauty products are 100% authentic.