How can I get my GCash if I lost my SIM card?

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So, you want to know How can I get my GCash if I lost my SIM card?

Report immediately via our Gigi Chat Support. Contact your network service provider to get a new SIM card. Once you get a new SIM card with the same number, submit a new ticket to lift the suspension of your GCash account.

What happens if you lose your GCash SIM card?

However, you may create a new account with a new number & request transfer of funds & GCash Lending Services to your new account. If your sim got lost/ stolen/ defective/ expired, we strongly recommend you to contact and request your network service provider to give you a new sim with the same number.

Can I get my GCash account back?

If you did not set up your security questions and you are not a fully verified user, you will need to file a ticket to reset your MPIN and recover your account. Here are some tips on how to properly file a ticket: STEP 1: Go to the GCash Help Center to file a ticket.

How can I recover my lost SIM card with the same number?

Keeping your mobile number You should let your network know and they’ll send you a replacement SIM with the existing number; all you have to do is insert it into a new handset. Keep in mind that your old SIM will be deactivated, so if you do happen to find it again you still won’t be able to use it.

How can I get my GCash if I lost my SIM card Related Questions

Can I get duplicate SIM card if lost?

Yes, it is possible to duplicate a SIM card. However, it is not recommended as there is no guarantee whether two mobile phones will work properly with a cloned SIM card or not. There are chances that it may not be able to register both on the networks.

How can I get GCash authentication code through email?

STEP 2: Tap on your name beside the profile picture. STEP 3: Tap the pencil button beside your email address. STEP 4: A 6-digit authentication code will be sent via SMS. STEP 5: Update your email address, then tap Submit.

Can you use GCash without Globe SIM?

Yes, All Philippine mobile network users can enjoy all the GCash services, such as Buy Load, Send Money, Pay Bills, and more.

What do you lose when you lose your SIM card?

It contains your phone number, which is connected to your account with your wireless provider, and it houses a SIM, which connects your phone to a wireless network. But everything else stays on your phone when you remove the SIM card.

Where can I call GCash customer service?

If you believe that an Unauthorized Transaction has occurred in your account, immediately call our customer care hotline (2882), or submit a ticket in our GCash Help Center. Our customer care agents will guide you in filing for your dispute.

Can I still get my money back on GCash if I sent a wrong number?

We’ll do our best if this doesn’t work, but please note that based on policy, we will only be able to accommodate wrong cash-in reversal requests if the receiver is not a GCash user, or if only one digit is wrong and the wrong receiver has not used or withdrawn the money.

How do I know if my GCash account is deactivated?

When you request for account deletion, your account will first be tagged as inactive. Once your account is tagged as inactive, an error prompt to contact GCash Support will be displayed on your Login Screen and you will no longer be able to log in.

Can you own 2 GCash accounts?

You can only have one GCash wallet per mobile number. However, you can have up to five different GCash wallets or mobile numbers registered to GCash. The transaction limits will apply across all accounts. Was this article helpful?

Can a SIM card be recovered?

SIM cards may store contacts, messages, and a few other bits of information. These are recoverable from a SIM card. But some phones bypass the SIM card and save data directly on the phone or cloud account. So, no data from the SIM card can be recovered in this scenario.

How much does it cost to retrieve a lost SIM?

COST TO RETRIEVE YOUR SIM CARD Although, the cost are not yet fixed but I can assure you before getting to retrieving a lost SIM Card atleast One thousand naira (1,000) can be charged.

How can I transfer my GCash account to another number?

Create a new GCash account with a new number. Fully Verify your new GCash account. If you need help verifying, visit How do I get Fully Verified? Once verified, Submit a new ticket to transfer of funds from your old to your new account.

How do I change my GCash authentication code?

STEP 1: Log into your GCash Account. STEP 2: Tap Profile at the bottom right of your screen. STEP 3: Tap Settings from the sidebar menu. STEP 4: Tap Change MPIN. STEP 5: Enter your current MPIN. STEP 6: Set and verify your new MPIN, then tap Submit.

Can I use my GCash without verification?

While unverified GCash users can use the app for basic payment and cash-in, verification is required to unlock the mobile wallet’s full suite of services. You might think you can get by with a basic account, but only verified accounts can cash-in online, send money to GCash users, and invest, among other things.

Can you withdraw money from GCash without card?

Puregold. Inform the cashier that you would like to Cash Out from your GCash wallet. Provide your mobile number and desired Cash Out amount. Present a valid ID.

Can I make another GCash account using the same name?

There can only be one GCash account per mobile number. Great!

How do I call GCash hotline using smart?

Call 2882 (GCash official customer service hotline number) If you encounter an urgent issue with your GCash account or transactions, you can easily contact their customer service or care agent by calling their official hotline number–2882.

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