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To renew your plan, simply go to https://www.globe.com.ph/shop/plan-renewal.htm or you may also copy and paste the link directly to your mobile or laptop browser. Before making the request, you must at least: have an active postpaid account without any contract, or a contract ending in less than 30 days.
How do I call Globe customer service from overseas?
Dial *143# using your Globe mobile. This is toll-free both here and abroad. Call the roaming hotline at +63277301212.
How many months before I can renew my Globe plan?
A plan renewal means you are able to renew your Globe At Home postpaid plan once you get past your contract period of 24 months. Once renewed, your plan will have a 24-month contract/lock-up period, and will now be eligible for our special plan renewal offers.
How can I check my remaining Globe contract?
Go to the Dashboard section, scroll down to Current Plan and check your contract which is also viewable under the Plan Details section.
How can I renew my Globe Related Questions
What if my Globe SIM expired?
Terminated Globe Prepaid SIM cards will not be reactivated and mobile phone numbers assigned to such cards cannot be reacquired. You must purchase a new Globe Prepaid SIM Pack to avail of the Prepaid Service. Globe Prepaid SIM Cards and or Globe Prepaid Call & Text cards are not redeemable nor refundable for cash.
Can a Globe expire?
A Globe Prepaid, Globe at Home Prepaid WiFi, and Globe Xtreme SIM have their respective life duration when not used. You can check them below. Make sure you reload your account within the specified duration, so you don’t lose your phone number.
How can I call Globe Customer Service in USA?
If your question cannot be solved by email, call the Support Team at our toll-free number: 800-858-9947. For more complex issues, you can schedule an online meeting with a member of our Support Team.
How do I call Globe customer service from USA?
You may report your concerns through the GlobeOne app’s Help Center section. You may also opt to dial 211 using your Globe mobile, 808 using TM, or 027730-1000 using a landline for free, and our Globe Digital Assistant will be glad to help you.
How do I call the Philippines from the USA using a Globe?
There is no special prefix needed! Just dial <00>
What will happen if you don’t pay Globe postpaid?
In the event of a pending bill, the cellular provider will disconnect the connection first, followed by notices and calls from recovery agents. If you do not pay your bills after that, you will most likely be blacklisted by the operator, which means you will never be able to use their services again.
When can I upgrade my Globe phone plan?
You can change your plan anytime if you’re already out of contract and the new plan will take effect on your next bill cycle.
Is it okay to register again in Globe?
Yes, you can register as many times as you like!
How long is Globe contract?
The standard contract period is 24 months.
How much is a termination fee for Globe?
Can I terminate before the contract ends? Yes, you can but doing so will incur some charges. If you’re not up to it, it’s really best to finish your contract. If you terminate before 24 months – you’ll have to pay a pre-termination fee of P2,000, a P550 admin fee plus the balance of the device payments.
How do I settle an unpaid Globe plan?
If you’re paying via credit card or GCash, you may also settle your Globe bill through our online bills payment service at www.globe.com.ph/paybill. For business and enterprise accounts, you may pay through your bank’s online payment facilities, via wire transfer or via www.globe.com.ph/paybillcorp.
Can I renew an expired SIM card?
if the life cycle of your SIM card has expired completely, you cannot recharge it again and in that case you need to buy a new prepaid package. Balance cannot be transferred from one prepaid to another.
Can I reactivate my SIM card?
Once a SIM card has been deactivated, it’s not possible to reactivate it. Moreover, deactivating the SIM card returns the phone number associated with it to the pool of available phone numbers. It is therefore impossible to keep the phone number associated with a deactivated SIM.
Can I get a new SIM card with the same number Globe?
Do I retain my mobile number when I change my SIM? Yes, you will still have the same number. This applies to both Globe Prepaid and Postpaid. Great!
How do I know if my Globe prepaid SIM is still active?
The easiest way to check the status of your prepaid sim card is by inserting your SIM to any mobile phones and if your prepaid SIM can still received signals or received a text message, your prepaid sim card should still valid.
How long does Globe maintenance last?
Given the complexity of some activities including rigorous technical works, the maintenance may require a maximum of 5 hours to complete.