No need to worry about how to call Globe’s customer service as it is now accessible in a few simple steps. Use Globe’s digital assistant by dialing 211 using your Globe mobile or 808 with TM. But if you prefer to air your concerns via landline, don’t worry. Just dial 02-7730-1000 to get started.
How can I call Globe Customer Service in USA?
If your question cannot be solved by email, call the Support Team at our toll-free number: 800-858-9947. For more complex issues, you can schedule an online meeting with a member of our Support Team.
How do I contact Globe customer service from abroad?
Dial *143# using your Globe mobile. This is toll-free both here and abroad. Call the roaming hotline at +63277301212. This is also toll-free both here and abroad.
Why is my Globe no service?
I have no signal Restart your mobile phone by turning it off and on. 2. Switch off your mobile phone and remove the SIM and battery pack for about 30 seconds, then return it to refresh the network connection. 3. Make sure airplane mode is turned off.
How can I talk to a Globe agent Related Questions
How can I activate my Globe SIM?
Access the SIM registration website. Enter your 10-digit mobile number (ex. If eligible to register, you’ll receive a One Time Pin (OTP) text message on your mobile phone. Enter the 6-digit OTP on the registration website.
Can I use Globe in the US?
Yes, Globe Prepaid customers will be able to enjoy Globe services even when they are abroad. Great! It helped me!
How do I text a US number from Philippines Globe?
To Call, just dial <00>
Can I activate Globe roaming while abroad?
Globe Prepaid Roaming is now automatic! Get connected to a partner network simply by turning on your mobile phone upon arriving abroad. Activation before departure and deactivation upon return to the Philippines are no longer required.
How long does Globe SIM expire?
A Globe Prepaid Call & Text card cannot be used with regular SIM cards acquired under Globe Telecom’s regular postpaid subscriptions. Your Globe Prepaid SIM card will expire within two (2) months from first use and any remaining/unconsumed balance will be forfeited.
How can I restore my Globe service?
Talk to Us. Dial 211 for inquiries about reconnection and repair visits.
How can I recover my Globe SIM number?
Send us a message through our official Globe Telecom FB page at @facebook.com/globeph and select Report Lost Phone/SIM. Call 0277301000 and select Report Lost Phone/SIM.
Can I activate my SIM card online?
Registering your SIM online This can be done through a search engine, or through the app of the service on your phone. Just make sure you have your internet connected. Make sure you know your login details, and have the numbers of your SIM ready. An option should appear to activate the SIM card.
Why SIM activation is not working?
Ensuring the SIM card is properly mounted in the phone, can solve some SIM activation issues. During the initial setup, it is best to connect to a Wi-Fi network before starting the activation process. If a Wi-Fi network is not available, navigate to Settings > Mobile data > Network mode and select CDMA Only.
Can I use my Philippine SIM card in another country?
The Filipino Prepaid SIM Card is the most convenient and economical solution for staying in touch. Chat to your friends and family back home by easily connecting to a local Smart Gold or Globe Telecom network. Your SIM can also be used in over 210 countries across 340 networks.
How do I activate international roaming on Globe prepaid?
To activate your data roaming service, make sure to register to a data roaming promo upon arrival at your country of destination. To register to your selected promo, access the GlobeOne or GCash App, or dial *143# and select MyAccount > Roaming & Intl > Roaming > Data Roaming Promos.
Is Globe Internet International?
Stay Connected Enjoy strong connection during your trip with worldwide coverage available in over 130 countries.
How do I send a message to the Philippines from abroad?
In the recipient box, enter the international prefix (00) + country code + number of the receiving party (for example, 008613512345678), or international prefix (+) + country code + number of the receiving party (for example, +8613512345678). In this case, international SMS/MMS messages can be sent.
How do I get a US phone number in the Philippines?
Create your KrispCall account. Select the Philippines as your country of preference. Choose the city/state/area for a specific local virtual number. Choose the service type [Call, SMS, MMS, etc.] Select the best-suited package and head towards payment.
How can I activate my roaming outside in the Philippines?
Text ROAM ON to 333 before you travel. When back in the Philippines, text ROAM OFF to 333 to subscribe to local offers.
Can I activate the international roaming service after reaching another country?
Your phone will have to be restarted for your request to be processed. However, if you want to use IR service only in the below listed 100+ countries, you can buy the IR pack even when you are in international location. After the pack purchase, your phone will stop receiving signals once activation process begins.