STEP 2: Tap on your name beside the profile picture. STEP 3: Tap the pencil button beside your email address. STEP 4: A 6-digit authentication code will be sent via SMS. STEP 5: Update your email address, then tap Submit.
Can I make another GCash account using the same number?
Can I have two GCash accounts for one mobile number? There can only be one GCash account per mobile number.
How can I fix my GCash account?
Ensure that your GCash App is up to date. If you’re unsure if you have the latest version, here’s what you can do. Restart the GCash App. Clear App Cache to give your GCash App a Speed Boost.
What will happen if I delete my GCash account?
When you request for account deletion, your account will first be tagged as inactive. Once your account is tagged as inactive, an error prompt to contact GCash Support will be displayed on your Login Screen and you will no longer be able to log in.
How can I verify and update the email address in GCash Related Questions
Can I verify my GCash account again?
You may retry your verification after 24 hours. Note: View these articles to Get fully verified if you are a Minor. Get fully verified if you are a Foreign National.
Can one person have 2 GCash accounts?
You can only have one GCash wallet per mobile number. However, you can have up to five different GCash wallets or mobile numbers registered to GCash. The transaction limits will apply across all accounts. Was this article helpful?
Can I make a GCash account without a phone number?
The most important thing about this app that everyone should know about is that it cannot be used without completing the verification process. So, if you don’t have a phone number from the Philippines, the only way to access it is to create GCash account is to use a virtual phone number from SMS-Man.
How can I recover my GCash account without authentication code?
STEP 1: Go to the GCash Help Center to file a ticket. STEP 2: Select MPIN as the concern category. STEP 3: In the explain your concern field, enter the reason for your MPIN Reset Request.
How can I update my GCash info?
STEP 1: Click this link to open the request form. STEP 2: Input all the required information. STEP 4: Tap Submit and an SMS will be sent to your GCash registered mobile number when the changes to your profile have been updated. Your profile will be updated within 72 hours.
Where can I call GCash customer service?
If you believe that an Unauthorized Transaction has occurred in your account, immediately call our customer care hotline (2882), or submit a ticket in our GCash Help Center. Our customer care agents will guide you in filing for your dispute.
Can a GCash account be suspended?
Without need of a court order or prior notice to the User, GCash has the right to suspend or deactivate your GCash Account and/or Card in the event that GCash has reason to believe that your GCash Account is or may be used for fraudulent or suspicious transactions or by an unauthorized person.
How much can I keep in my GCash account?
GCash consolidates multiple accounts (that are identified to have one user) into one wallet. For example, if you have a fully verified Account, it should have an accumulated wallet limit of P100,000.
What are the disadvantages of GCash?
Now GCash has been a widely used app and virtual wallet in the Philippines. One of the main issue which almost everyone seems to bring up is the poor customer service. GCash has also a problem with the monthly and annual limit in how much one can transfer.
Can my GCash account be hacked?
Here are some signs that you have been a victim of Account Takeover: Your MPIN no longer works. Unauthorized transactions are present in your GCash Transaction History. Linked accounts, such as your bank account or cards, have been used without your permission.
Can I verify my GCash account without ID?
Note: Please prepare a valid government ID to have you GCash account Fully Verified.
How do I know if my GCash account is valid?
Login to your GCash account. Tap the menu and click Verify Now. Choose get Fully Verified. Choose a Valid ID. Use suggested IDs like UMID, Driver’s License, and Passport. Take a clear photo of your ID. Tap next and take a selfie. Fill in information. Review information.
Is there a limit in GCash if not verified?
To be specific, transferring money from your bank account to your GCash, receiving money from another user to your account, or cashing in from payment centers are counted. Basic users have a limit of only Php10,000 while fully verified users can receive up to Php100,000 per month.
Can I change the owner of my GCash account?
You may request for a transfer of ownership of your GCash account through the Help Center. Also, before requesting for transfer of ownership, we would like to remind you that we have some features that we cannot transfer to the new owner.
When your accounts are linked, the following will happen to your GCash account: Share the same monthly wallet and transaction limit of one GCash account. Have only one GScore across all your GCash accounts.
Can you switch accounts in GCash?
You can easily log in to another GCash Account in just a few steps. Check which applies to you: It is the first time you are logging in to another GCash Account using the device. You have already logged in to the other GCash Account using your device in the past.