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STEP 1: On your GCash App, tap Change Number on the Login Screen. STEP 2: Enter your GCash-registered number, then tap Next. STEP 3: Log in with your MPIN.
How do I reset my GCash app?
Tap the Recent apps button, Look for GCash and swipe it to the side until it disappears to close the app. Re-launch the GCash App.
How do I reset my MPIN without face recognition?
Can I still reset my MPIN even if my phone camera is broken? Yes. You can still reset your MPIN by confirming your Account Information and answering your Security Questions correctly.
How can I solve my GCash problem?
Restart the GCash App. Clear App Cache. Uninstall and reinstall the GCash App.
How do I log into my GCash account again Related Questions
Can I register again in GCash with the same number?
You can only have one GCash wallet per mobile number. However, you can have up to five different GCash wallets or mobile numbers registered to GCash.
Can I make another GCash account using the same phone?
Can I have two GCash accounts for one mobile number? There can only be one GCash account per mobile number.
What will happen if I delete my GCash account?
When you request for account deletion, your account will first be tagged as inactive. Once your account is tagged as inactive, an error prompt to contact GCash Support will be displayed on your Login Screen and you will no longer be able to log in.
Can I verify my GCash account again?
You may retry your verification after 24 hours. Note: View these articles to Get fully verified if you are a Minor. Get fully verified if you are a Foreign National.
How do I log into my GCash account on another phone?
STEP 1: Launch your GCash App then tap Change Number on the Login Screen. STEP 2: Tap Yes on the Pop-up Screen. STEP 3: Enter in the GCash-registered number you want to log in to, then tap Next.
How can I log into GCash without face verification?
STEP 2: Tap Settings from the menu. STEP 3: Tap Biometrics Login. STEP 4: Tap Enable Biometrics Login. STEP 5: Enter the 6-digit Authentication Code sent to your GCash-registered mobile number, then tap Submit.
How many attempts are there in GCash?
As this is a security measure, we must ensure that your funds are safe and are only accessible to you. You’ll be locked out from claiming your remittance if the reference number was incorrectly entered three (3) times. You may try re-entering your reference number again after 24 hours.
Can I use GCash without face verification?
If you are using Biometrics for account login, the face scan will not appear. Please use your MPIN to log in instead.
Where can I call GCash customer service?
If you believe that an Unauthorized Transaction has occurred in your account, immediately call our customer care hotline (2882), or submit a ticket in our GCash Help Center. Our customer care agents will guide you in filing for your dispute.
Why is my GCash disabled?
Outstanding GCredit Dues. Outstanding GCredit dues past your due date may deactivate your account. Settle your outstanding GCredit dues within 3 months to reactivate your account.
How will I know if my GCash is hacked?
Common signs that your account has been compromised are: Your MPIN no longer works. Unauthorized transactions are present in your GCash Transaction History. There are transactions in your linked accounts that you don’t know about.
Why am i not receiving authentication code from GCash?
The phone number or email address may be incorrect. Verify that you have entered the correct phone number or email address.
Can I use a different name in GCash?
Note: You can only change your name or birthdate if there is an update in your civil status, a minor misspelling or error of your name, or birthdate, or a legal change of name. Also, you’ll need to be a Fully Verified GCash user before you go ahead.
Is it okay to use smart number for GCash?
Yes, All Philippine mobile network users can enjoy all the GCash services, such as Buy Load, Send Money, Pay Bills, and more. All PH network users whether Globe, Smart, SUN, or Talk N Text, must also go through the verification process to enjoy the full range of GCash services.
Can I log in my GCash in multiple devices?
Is this possible? Hi k! Yes, you can log in to different accounts through one GCash App, but not simultaneously.
How can I remove my GCash account from another phone?
Select GCash > More payment settings. You will be redirected to the GPay website with details of the GCash linked account. Select the account then tap Remove to unlink your GCash account.