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To update your Smart Load Menu, just type the syntax/keyword and send it the access code. For successful menu updating, please take note of the following: Account must have at least P1 airtime. Phone unit must be idle for 20 minutes, with screensaver and keypad lock temporarily turned off.
How do I upgrade my retailer SIM to LTE?
Turn off your phone. Remove your old SIM and replace it with the LTE Upgrade SIM. Turn on phone and wait for the SMS instruction from 3723. Reply to the message with your mobile number. Wait for the SMS confirmation. Restart your phone to complete the SIM upgrade process.
How do I get a new SIM card with the same number TNT?
For Smart Prepaid, TNT and Smart Bro Prepaid subscribers: You may visit your nearest Smart Store to have your SIM card replaced for free.
How do I check my Smart retailer SIM balance?
If you want to check via text, simply send 1515 to 214. You can also dial *214#, and you will be informed of what is left through a text message. Alternatively, you can get to the Menu and select Buddy balance/Prepaid balance to set up the feature.
What does updating SIM card do?
Upgrading your SIM card will give you access to new products and services like 5G and Wi-Fi Calling, as well as additional future services.
Does Smart Retailer SIM expire?
The SMART Prepaid GSM service shall be permanently disconnected if the Retailer fails to load another SMART Call and Text and/or SMARTLoad value within 150 days after the last card or load balance is completely consumed.
How can I upgrade my Talk N Text SIM to LTE?
Turn off your phone. Remove your old SIM and replace it with the LTE Upgrade SIM. Turn on phone and wait for the SMS instruction from 3723. Reply to the message with your mobile number. Wait for the SMS confirmation. Restart your phone to complete the SIM upgrade process.
How do I upgrade my Sim to 4G LTE?
Step 1: Go to ‘settings’ on your phone. Step 2: Click on ‘dual SIM settings’ and ‘mobile network’ Step 3: Click on ‘sim card information settings’ & change to ‘4G’
How do I update my SIM?
On the mySafaricom App home page, there’s a notice to verify SIM details. If you can’t find it, go to the Account page and click “Update SIM Registration Details” Go through the steps above and provide required details. Verify your numbers. And your’e done.
How do I activate my TNT SIM again?
Disconnected TNT Prepaid SIM cards will not be reconnected, and mobile numbers associated with the disconnected TNT Prepaid SIM Cards cannot be reacquired. A new TNT Prepaid SIM card must be purchased to continue availing the Prepaid Service.
How do I activate my new SIM card with the same number?
Insert the new SIM into your phone, and have the phone turned on. Activate your new SIM card by using its accompanying activation key (this will be included in the package). Use this key to activate the SIM card online. Wait some time, and it should be activated shortly.
Can you change SIM but keep the same number?
If you want to move to a SIM only deal on another network, you can still keep your mobile number. The same process applies whatever kind of plan you choose, from SIM only to pay monthly.
How do I activate my smart SIM to my retailer SIM?
Open the Ka-Partner App and tap Register here. Read the Terms and Conditions and Data Privacy Notice, then click Agree. Your Smart Retailer SIM number will automatically be detected. Enter your personal information. Enter your valid email address and set a password.
How do I check my smart balance through text?
Texting ?1515 to 214 for free. Dialing *214# and press Call to receive load balance via text for free. Dialing 1515 using your cellphone and you will receive your balance details via SMS (P1/inquiry).
Do you have to update your SIM card?
When you get your new device it will come with a brand new SIM Card. Your old SIM Card should fit too, but it is recommended that you use the new one.
Can you refresh your SIM card?
What Is a SIM Refresh? Performing a SIM refresh sends an update to the subscriber’s device instructing it to refresh the services on the SIM. You may wish to perform this action if the subscriber’s device is not functioning as anticipated, for example, if it is experiencing connectivity issues.
How long does it take to update a SIM card?
A SIM swap can take up to 24 hours to complete in busy periods, however it’s usually much quicker.
How do I reactivate my expired smart SIM?
Disconnected Smart Prepaid SIM cards will not be reconnected, and mobile numbers associated with the disconnected SMART Prepaid SIM Cards cannot be reacquired. A new Smart Prepaid SIM card must be purchased to continue availing the Prepaid Service.
How do I know if my smart SIM is expired?
can’t receive texts, calls, or prepaid load; can’t connect to the internet; the signal status has zero bars.
Can I renew an expired SIM card?
if the life cycle of your SIM card has expired completely, you cannot recharge it again and in that case you need to buy a new prepaid package. Balance cannot be transferred from one prepaid to another.