How to find your SSS CRN

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Would you like to know your SSS CRN? Online and personal transactions with the SSS use the CRN, but some pf the SSS members may not know their CRN.


As SSS member, you probably already know your social security (SS) number because it is needed to interact with the SSS and other government agencies, as well as to find employment and establish a business. However, when it comes to your CRN, things might get a little tricky.


The problem is that not all SSS members have a CRN. Those with an Unified Multipurpose ID (UMID) card have a CRN. Those of you who are SSS members and have not applied for a UMID (or yet have), don’t have a CRN.


It was issued in 2010 when the UMID first became a national ID card. SSS IDs that had SS numbers printed on them were replaced with this new SSS ID. Don’t worry if you don’t have a UMID because you can easily obtain one at your local SSS office.


The CRN was designed to function as a common identification number for the 4 government agencies in the UMID card: SSS, GSIS, Pag-IBIG and PhilHealth. It is possible for individual to have different numbers with these agencies, but he can only have one CRN.


The 12-digit CRN can be found on the upper-right portion of the UMID card and is formatted as follows: ####-#######-#. Besides serving as an ID number, the CRN is also the UMID number.



CRNs and Social Security numbers are different. The CRN is actually a universal identification number shared by SSS, GSIS, Pag-IBIG, and PhilHealth, while the SSS number is exclusively for SSS.

SSS members all have their own SSS numbers, but only those with UMID cards have a CRN.

Additionally, CRNs have 12 digits while SSS numbers only have 10.

Identifying Your Social Security Number

There is only one common reference number for those with a UMID card. If you do not have a UMID or do not remember having one, you should visit a SSS office to secure one. Unless you have a UMID, it makes no sense to ask about your CRN at SSS. A common reference number will not be generated for you by the SSS unless you apply for a UMID.


Your UMID Card Can Be Checked

Check your UMID card for your CRN if you are trying to find it fast and easily.

UMID cards contain the CRN on the upper-right portion, beneath the “UMID” seal and logo.4


┬áIn this format, it starts with the letters “CRN” and continues with 12 digits: ####-#######-#.


Card with UMID and CRN

In the old UMIDs issued from 2011 to 2015, the common reference number is located above the photo of the cardholder.


Log in to your SSS account or mobile app

If you do not have access to your UMID, you can access your My.SSS online account to find your CRN. You can download as well the SSS mobile app (available on Google Play or the App Store).


When you log in to My.SSS, you will tjen see your common reference number below your name and SS number.

You don’t have a My.SSS account? Sign up for a free account here. If you forget or even lose your password, you can reset it.


Send an email to the SSS

You can also get your CRN by sending an email to I’ve included a template for you to use:


Greetings, SSS


In order to regain my CRN, I am requesting my common reference number, which I have forgotten. For your verification, I have provided the following information:

I am Juan dela Cruz

Birthdate: January 1, 2000

The address is Maria Clara Street, Tondo, Manila

To prove my identity, I have attached a photo of my valid ID. Thank you and I look forward to hearing from you.

Do not forget to replace the personal information with your own, and attach a scanned copy or photo of your valid ID. Please send an email with the subject “CRN Inquiry” to

SSS usually responds within 2-3 working days. Additionally, they may ask for additional information to verify your identity.

SSS should be contacted

Call the SSS from 7 a.m. to 7 p.m., Monday through Saturday, if you need to know your CRN right away.


You can call the SSS hotline at the following numbers:


Telephone number: (632) 8 920-6401

920-6446 to 920-6455

1-800-10-CALLSSS (1-800-10-CALLSSS): Toll-free number: 1-800-10-2255777

The area code 2 should be included before the 8-digit number when calling from a mobile phone. Two-eighty-two-four-six-six. There may be a charge for airtime.


SSS Office – Visit

The SSS office nearest you should be able to find out your common reference number if nothing else works for you. For identification purposes, you must bring your ID.

You can politely ask an SSS employee for your CRN if you know them personally. Generally speaking, SSS employees are helpful and will be happy to assist you with simple requests like finding your CRN or SSS number.


Final thoughts

When interacting with the Social Security Administration, common reference numbers are usually not required. It may, however, be necessary for certain online transactions for some members. The SSS can help you find your CRN if you lost your UMID card or do not have access to it.