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Check your network connection. Ensure that your GCash App is up to date. Check if the GCash App is undergoing system maintenance. Restart the GCash App. Clear App Cache. Uninstall and reinstall the GCash App.
Why is my GCash not working today?
Check your Internet connection. Restart the GCash App. Clear app cache. Ensure that your GCash App is updated.
Is GCash offline now?
GCash Services are now restored. You may have experienced problems using the GCash App earlier.
How long does it take to receive money from GCash?
In cases when your transaction has not pushed through, we have safeguards in place to ensure that your transaction will either push through eventually, or will be credited to your GCash account. The transfer of funds may take a while. Please wait around 5 minutes just in case the transaction really pushed through.
Is GCash still working outside the Philippines?
GCash will be available in other countries, such as the United States, Japan, Australia and Italy. Last February, the Bangko Sentral ng Pilipinas approved the beta launch of GCash Overseas. The service allows users in Japan, Australia and Italy to sign up with the mobile wallet without the need for a Philippine SIM.
Can I still use my active GCash while going abroad?
GCash is available overseas for Fully Verified users. Please see the table below for the list of services available for Philippine-issued and Non-Philippine issued SIM while overseas.
Why is GCash disabled?
Outstanding GCredit Dues. Outstanding GCredit dues past your due date may deactivate your account.
Is GCash working in USA?
Yes, you can use GCash overseas as long as you are a Filipino national and have a Filipino phone number.
Why is GCash suspended?
Your account might have been compromised which may have caused its suspension. This is to ensure that no suspicious or unauthorized transactions may occur in your account.
What countries is GCash available?
Likewise, OFWs in the US can now also buy loads for themselves as well as access other GCash services on the GCash app. Moreover, GCash is accessible in other territories such as Japan, South Korea, Singapore, Malaysia, United Kingdom, France, Germany, and Italy.
How do I know if my GCash is deleted?
Once your account is tagged as inactive, an error prompt to contact GCash Support will be displayed on your Login Screen and you will no longer be able to log in.
How can I make my GCash active?
NOTE: This process is only available to Philippine-issued SIM. Step 1: Dial *143#. Step 2: Enter the option for GCash, then tap Send. Step 3: Enter the option for Register, then tap Send. Step 4: Set and verify your MPIN. Step 5: Provide your information as prompted.
How can I receive money from international to GCash?
Go to an Instant Cash Exchange branch. Fill out the send money form. Pay for the remittance (the amount to send and the transfer fee). Once transfer has been completed, take note of the reference number issued. Notify your recipient of the reference number and amount transferred.
Can Western Union send money to GCash?
Can Western Union send money to GCash? Yes, you can use Western Union to send money to GCash.
How do I claim international Remittance in GCash?
Log in to the GCash App and tap on Cash In. Under Remittance, select Western Union. Enter the exact amount of remittance to be received, then enter the Reference Number. There will be a confirmation page with the details of your cash-in transaction.
Can a foreigner use GCash in Philippines?
As a GCash Overseas user, you can enjoy access to a range of services, including Express Send (send money to another GCash user back in the Philippines), Bank Transfer (deposit funds to a bank account in the Philippines), Pay Bills (enjoy convenient bills payment with over 100+ billers), and Buy Load (purchase prepaid …
Can I use GCash without Philippine number?
The e-wallet secured the necessary approval from the Bangko Sentral ng Pilipinas (BSP) to kick off the launch. This enables 1,000 Filipino users in Japan, Australia, and Italy to sign up for GCash even without a Philippine SIM.
Can I register GCash with international number?
GCash Overseas allows Filipinos abroad to sign up to GCash using an international mobile number. For the GCash Overseas Beta Version, the service is only open/available to the first 1000 users to sign up to the GCash app.
Can I use GCash without SIM?
Your GCash account and your funds will remain secured even if you have not yet registered your SIM. However, in line with the Sim Registration Act, you are required to register your SIM with your own telco provider before July 25, 2023. Otherwise, your SIM will be deactivated.
Can I get my GCash account back?
If you did not set up your security questions and you are not a fully verified user, you will need to file a ticket to reset your MPIN and recover your account. Here are some tips on how to properly file a ticket: STEP 1: Go to the GCash Help Center to file a ticket.